Can I use the app without the mat (or vice versa) ?+
Yes, the 3DARMAT application can be used with our other product Tagme3D.
In order to get the full, “Book+App” experience, it is highly recommended that you use the mat and app together.
What is educational about this product?+
Not only does it have a wide range of different animals with the spelling of the animal on the mat, when scanned & tapped twice the word is read to your children.
While they enjoy the product they learn reading, listening, spelling, phonics, and pronunciation of words.
What makes this different from a regular mat?+
This mat is the first of its kind by having a patent & the latest augmented reality technology.
It is like no other. The 3D animals walk across the screen, feature the sounds of the specific animal & can be turned around 360 degrees.
What is Augmented Reality?+
Augmented reality (AR) is a direct view of real world elements that are created by computer-generated sensory input such as sound, video & graphics.
Where can I buy it?+
The mat can be purchased directly from our website. The app can be downloaded off iTunes, Google Play, and Samsung apps.
Is it safe?+
The 3D AR MAT provides the absolute safest play environment for any child. We have many certifications in order to insure safety.
What is it made out of?+
The outside is made of PU fabric and the interior is PE foam.
It is a waterproof, anti-slip, plant-based material that holds up to daily use yet still provides unparalleled cushioning in any environment.
Do I need 3D glasses?+
3D glasses are not necessary for the 3D AR MAT. Unlike 3D films and television, the “3D” that the 3D AR MAT refers to is 3D animated objects.
How many different animal tags are there?+
There are 57 different kinds of animals waiting to be tagged. Each one includes sounds of the animals & 3D animations.
How long does shipping take?+
The time of delivery will depend on where the product is being shipped. Shipping times may vary.
Check UPS website for shipping times & rates. Go to UPS website >
What accent does the application use?+
The application features the voice of a woman with an American accent, but has the ability to record and save your own voice.
Does the 3D AR MAT support other languages?+
As of right now no other languages are supported by this application. In time more than 13 languages will become available.
What age should my child be to use this?+
Is there a warranty?+
There is a one month warranty on this product.
What is the return policy?+
The product is to be returned within 7 days in the same condition it was purchased.
What is the size of a standard mat?+
The mat weighs 8.8lbs to 11lbs and is about 1.6in thick.
